Your IT Support Anytime Anywhere

IT Support Solution for Indonesia

Fast, reliable, nationwide IT support across all cities in Indonesia. We keep your business running โ€” no downtime, no boundaries.

500+ Cities Covered
24/7 Monitoring
100% Indonesia
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Proactive Monitoring
24/7 Store Network Watch
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Fast Response
No HQ Deployment Needed
TokoCare
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Nationwide IT Expertise, Close to You

Starting as a System Integrator and ISP with nationwide coverage, we have IT experts in almost every region, enabling us to provide IT support in all cities across Indonesia.

With extensive expertise in troubleshooting, maintenance support, cable management, and asset management, we are committed to delivering comprehensive, reliable, and end-to-end IT services to support the growth of your business.

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Troubleshooting Rapid diagnosis & resolution
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Cable Management Structured, clean cabling
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Asset Management Full lifecycle tracking
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Maintenance Support Preventive & corrective

Problems Businesses Face Without TokoCare

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Scattered Store Locations

Difficult to manage when relying solely on the IT HQ team across Indonesia.

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Lack of Regional IT Personnel

Improvements are often hampered by limited experienced human resources in regional areas.

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Slow Problem Resolution

Delayed response may result in significant operational disruption and revenue loss.

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Recurring Technical Issues

Constant interruptions reduce productivity and frustrate both staff and customers.

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High Travel Costs

Sending a team from central HQ wastes significant time and money on every visit.

Complete IT Support for Your Business

Everything you need to keep your operations running smoothly across all locations.

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Internet & Monitoring

Stable connection with 24/7 monitoring to keep your business always online. Full dashboard visibility from HQ.

24/7
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Hardware Replacement

Covered by AIMS with a practical reimbursement system โ€” simple and hassle-free hardware lifecycle management.

AIMS Covered
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SD-WAN Services

Modern networks that are faster, safer, and more reliable for large-scale business needs across all branches.

Enterprise

Scope of Service

Comprehensive IT support covering all your hardware and service needs

๐Ÿงน Cleaning
๐Ÿ”ง Troubleshooting
๐Ÿ”„ HW Replacement
๐Ÿ’ป Device Installation
๐Ÿ”Œ De-Installation
๐Ÿ—‚๏ธ Cable Management
๐Ÿ“ฆ Asset Management
๐Ÿ›ก๏ธ Preventive Maintenance
Hardware Supported:  PC, Monitor, Keyboard, Mouse, Printer, Scanner, Switch, Mikrotik, AP, NVR, CCTV
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Additional Charges

LAN Installation at new store locations & HW Replacement / Additional Hardware Materials

Fast Support, Cost-Efficient, Operational Continuity

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IT Team Across Indonesia

Instant support without waiting for deployment from the head office. Local experts, everywhere.

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Experienced Experts

Problems resolved quickly and efficiently by certified professionals with years of field experience.

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Proactive Monitoring

Store operations always run smoothly. We detect and resolve issues before they affect your business.

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Preventive Maintenance

We prevent issues before they occur with scheduled maintenance visits and health checks.

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Cost Savings

No monthly salaries, BPJS, or holiday allowances (THR). Pay only for what you use.

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Fixed Subscription

Predictable fixed monthly cost โ€” budget with confidence, no surprise invoices.

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Secure Operations

Minimized risk due to staff turnover. Your IT environment stays stable regardless of personnel changes.

Available in All Cities Across Indonesia

From Sabang to Merauke, our IT experts are strategically positioned throughout Indonesia to deliver rapid, on-site support wherever your stores are located.

  • โœ” Sumatra
  • โœ” Java & Bali
  • โœ” Kalimantan
  • โœ” Sulawesi
  • โœ” Eastern Indonesia

Our Technicians On The Field

Capturing real moments of our team delivering reliable IT support across Indonesia.

Technician work
Network Setup
Technician work
Troubleshooting
Technician work
Maintenance
Technician work
Cable Management

Ready to Elevate Your IT Infrastructure?

Contact our team today and discover how TokoCare can provide seamless, nationwide IT support for your business.

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Email Sales
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Phone / WhatsApp 081367771515
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Office Ciputat Raya No. 28, Pondok Pinang โ€“ Kebayoran Lama, Jakarta Selatan 12240
PT. SEJAHTERA PRIMADATA
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